) includes Resco Woodford v16.0.0.1130, Publish Version
Include Page
MT95:MT 9.5 2024 Publish VersionMT95:
MT 9.5 2024 Publish Version
MobileTech
Insert excerpt
MT95:MT 9.5 2024 VersionMT95:
MT 9.5 2024 Version
nopanel
true
Insert excerpt
MT95:MT 9.5 2024 BuildMT95:
MT 9.5 2024 Build
nopanel
true
.Woodford (included in installation) or MobileTech with Inspections
Insert excerpt
MT95:MT 9.5 2024 VersionMT95:
MT 9.5 2024 Version
nopanel
true
Insert excerpt
MT95:MT 9.5 2024 BuildMT95:
MT 9.5 2024 Build
nopanel
true
.Woodford
Resco Mobile CRM 16.0.9 or higher (from device App Store)
...
Excerpt
Compatibility
To find a complete list of system requirements across all the Signature modules, refer to the System Requirements documentation.
This table lists the tested and supported compatible versions for MobileTech
Insert excerpt
MT95:MobileTech MT Year 20232024MT95:MobileTech
MT Year 20232024
nopanel
true
.
Software or device
Compatible versions
Operating Systems
Android 12, 13
iOS 16, 17
Windows 10, 11
Signature Version
Note
title
IMPORTANT
If you are upgrading to Signature 2023 (18.6.8),you must upgrade to MobileTech
Insert excerpt
MT95:MT 9.5 2024 VersionMT95:
MT 9.5 2024 Version
nopanel
true
. However, if you are only upgrading MobileTech to version 9.5, you can be on any of these compatible Signature versions.
Signature 2023 (18.06b08)
Signature 2022 (18.05b07)
Incompatibility
Flexible Forms are not compatible with Microsoft Windows 11.
Servers running Cylance script control.
MobileTech inventory transactions do not support Microsoft Dynamics GP Inventory Lots.
Obtain a Google Maps API Key
If you will be using the Mapping feature on a Windows computer, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. You will need the Maps JavaScript API (Maps > Dynamic Maps) and Geocoding (Places tab). Geocoding is required for setting coordinates.
...
After installing MobileTech
Insert excerpt
MT95:MobileTech MT Year 20232024MT95:MobileTech
MT Year 20232024
nopanel
true
, if you have set up password complexity, you will need to set this up again as the MobileTechAdmin.exe.Config file is overwritten.
The Job Summary Timesheet report no longer prints automatically when a technician completes a job appointment with billable transactions on the appointment. If your company would like to continue to have this report automatically generated, you can remove the comment lines from Offline HTML:
Enabling the automatic timesheet generation after completing a job appointment:
In Woodford, select the MobileTech Woodford project and then select Edit from the menu bar.
From the left navigation, select Offline HTML.
Double-click Entity to open. Double-click Appointment to open.
Select appointment-form_complete-job.html and then select Edit from the menu bar.
Scroll down to FORM EXECUTIONS.
Locate //,generateTimesheetReport(appointment) //Uncomment line to turn on automatic generation of timesheets.
Remove the preceding //, and succeeding //Uncomment line to turn on automatic generation of timesheets so that the line only displays the following. generateTimesheetReport(appointment)
Select Save.
Select Save from the menu bar.
Publish the project.
...
New Features
Insert excerpt
MT2024:What's New in MobileTechMT2024:
What's New in MobileTech
nopanel
true
Bug Fixes
Case #
Fixed Issue
MT-695
Technicians can now see all of the service calls when there are more than 500 records. We've updated the service call list fetch to use the fetchAllPages function.
MT-720
We've updated the WSMobileTechSyncTrigger so that it no longer allows duplicate integration records if triggered from an alternate source.
MT-727
We've fixed an issue where the annotation sync filter was allowing a summary report for a completed appointment when there were multiple appointments on the service call.
MT-733
When inventory is marked as inactive in Signature, the inventory is now removed as expected from MobileTech.
MT-742
We've updated the Inspections Lookup View in the Woodford project so that the Questionnaire Templates Lookup is the initial view. This will prevent multiple template versions from displaying templates on devices.
MT-935
When updating the Time Out value in Signature, the related Time Log in MobileTech is now updated as expected.
MT-1105, MT-1116, MT-1118
We've fixed a few Task Response History issues.
Users will no longer receive a Call Back error when exiting a task for an MCC service call and selecting a different task when accessed from the Service Call form or from the Appointment Completion form.
Duplicate task history responses no longer display on an MCC service call. This occurred when there was an open MCC call with a task and equipment without a sublocation and at least one closed MCC call with the same task/equipment and no sublocation.
MT-1110
Duplicate service calls are no longer created in the middle tier when the service calls originate from the back office and are added from the integration sync.
MT-1186
Users will no longer receive the "No data found to generate report" error when generating the Time Sheet Report. This issue was introduced by another bug fix for the initial MobileTech 2023 (9.5) release.
