Release Version: 8.0 Service Pack 2
Release Date : November 2020
| scroll-onlyignore |
|---|
| Table of Contents |
|---|
...
|
Installing MobileTech
Upgrading to 8.0 Service Pack 2 from a previous version
...
| Case # | Fixed Issue |
|---|---|
| MTW-468 | When upgrading, users will no longer receive an IX_versonnumber error message. |
| MTW-500 | Users will no longer receive the "Can't decrypt database key, no user password" error if Save Password is set to Off. |
| MTW-519 | Labor Entries that have been COMMITTED in TimeTrack are no longer removed from the device. |
| MTW-539 | Users will no longer receive the "Technician does not exist" message when attempting to create a new appointment immediately after deleting data on the device and logging in as a different technician. We are now using the systemuser table (instead of the config file) to load the Technician. We have added the technician and employee details to the MobileTech Setup form so users can quickly verify if the correct information is loaded. |
| MTW-545 | Customers will no longer experience server deadlocks when merging contacts. |
| MTW-575 | We've reduced sync times by limiting the service call and equipment attachments brought down to the device. |
| MTW-584 | If you are using Flexible forms, we've found that the MobileTech tab icons do not display correctly. To fix this, you will need to edit the Theme in the Woodford project. On the left navigation bar, under Design , select Theme . In the far right section, to the right of TAB, select the ellipsis icon. Choose Selected Foreground and in the Hex # field, enter 000000 (zeros) to change the color to black. (Leave #FF in the first section of the Hex field.) Select OK. Select Foreground and in the Hex # field, enter 000000 (zeros) to change the field to black. (Leave #FF in the first section of the Hex field.) Select OK and Save. Publish the Woodford project. |
| MTW-597 | After enabling XOi in MobileTech Admin, users will no longer receive the "JSON property 'items' has not enough child elements" message. |
| MTW-613 | The Type of Call field in SV00300 is no longer cleared when the service call is updated in MobileTech. |
| MTW-895 | The Time Entry added on the DefaultWeekday no longer disappears from Previous and Current Week view. |
| MTW-906 | We've removed the UseXOEye setup option from MobileTech Admin as this feature has been deprecated and replaced with XOi Workflow and the new XOi Deep Linking feature. |
| MTW-942 | Technicians who have timed into an appointment can now indicate an unsafe work environment. The technician is prompted to time out and can then change the status to the unsafe work environment indicator that has been set up in Signature and selected as the JobSafetyUnsafeStatus in MobileTech Admin. Job Safety Audit also needs to be set to True. |
| MTW-961 | The job appointment resolution note now displays as expected on the Job Appointment Summary report. Signature 2018 R3 and Signature 2018 R4 users will need to install the updated Job Appointment Summary.rdl included in the download. |
| MTW-996 | The Job Summary Timesheet report no longer prints automatically when a technician completes a job appointment. If your company would like to continue to have this report automatically generated, see Installation Notes. |
| MTW-1065 | SEE registration was updated so that users upgrading from a previous version prior to Signature 2018 R3 have access to the XOi Settings options. |
...