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  • When converting between time zones, if the time becomes 12:00:00 AM, the system will add one second to the time, for example, 12:00:01.
  • For activities, the system determines the start and end times based on the technician's time zone. This is necessary since, when converting to GMT, the time may span multiple days.
  • For appointments, when checking to see if an appointment conflicts with existing appointments, the system will use the technician's time zone as a guide.
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