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You can take photos or record videos to add to equipment , or attach existing images and files. 

1. Select Service Calls. Select a service call, select More OR go to Customers, select the customer, select Location, and then select the location.
2. Select Equipment and then select the equipment.
3. Select the AttachmentsImage Removed tab.
4. Select Add Image Removed. 
5. Enter a description for the attachment.
6. Select the Attachment Image Removed Attachment tab, and then select the menu _{^{Image Removed}} icon.
7. Select Choose Picture or Select File or Paste. (The actions that display are dependent upon your device.) Go to the location where the picture or file is stored. Select the picture or file, and then select Open. The attachment is displayed in the Attachment pane.
8. Select SaveImage Removed. After you attach a file, the file description and type are shown on the AttachmentsImage Removed Attachments tab for the equipment.