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Kimberly Onnen

Kimberly Onnen

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  1. Select Service Calls. Select a service call and select More.
  2. In the Service Call pane, select the History tab, and then select Request History in the History window. A list of closed and completed service calls is displayed for the location of the current service call. The number of records that are displayed is determined by the MobileTech setup.
  3. You can select a service call to view the date, call, and problem type, technician, resolution, and any notes that are associated with the service call.