The BOB Image Removed dashboard dashboard and tabs display the Health Monitor information from Building Optimization Broker. The BOB dashboard and tabs display depending on your company's settings. You have the option to add the equipment to the current service call (from the appointment and service call forms) or to create a new service call (from the equipment form). See Create a Service Call or Request from BOB Dashboard or Tab.

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BOB Dashboard

From the BOB Image Removed dashboarddashboard, you can:

• View the highest fault priority alerts for all customers on the device.

• Zoom to view the highest fault priority alerts for customer locations.

• Zoom to view the highest fault priority alert for equipment at a customer location.

  • If you select the equipment and then select More, you will be able to see all fault priority alert level icons with a numeric indicator for the number of alerts of that status level.

  • If the equipment is on a contract, the contract indicator Image Removed displays to the left of the equipment.

• Scan a barcode to quickly display that equipment and fault priority.
• Select the High, Medium, or Low filters at the top of the form to view all entities with that status display below. Only the highest fault priority alert level will filter.
• If multiple fault alert levels exist, only the highest level icon displays.
• Create a new service call by selecting a piece of equipment and then selecting Create New Service Call.  If there are more than one status, select the status information to be added to the Service Call Description. See Create a Service Call or Request from BOB Dashboard or Tab.

BOB Tab Accessed from an Entity Form

From the BOB Image Removed tab tab on an entity form, you can:

• View the entity's priority fault status(es). 
  • A numeric value displays in the center of each status icon. 
  • If multiple Priority Fault levels are present for an entity, the color icons will stack, each with a numeric value to indicate the number of faults for that status.
• Scan a barcode to quickly display that equipment and fault priority.
• Select the High, Medium, or Low filters at the top of the form to view all entities with that status display below.
• Create a new service call by selecting a piece of equipment and then selecting Create New Service Call. If there is more than one status, select the status information to be added to the Service Call Description. See Create a Service Call or Request from BOB Dashboard or Tab.

You can access the BOB Image Removedthe BOB tab on the following forms:

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