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You can set up custom colors that display are displayed on the schedule board. Resource colors are displayed on the Map View.

1. In Schedule, select the menu icon and then select Settings.

2. Under Company Options, in the Schedule Configuration section, you can set up custom colors for the background of the work order on the schedule as well as the small square icon within that service call that indicates a property that you define. See Setting up custom colors below.

   • Status Background Colors
     This is the color of the service call as displayed on the schedule and in the unscheduled list.

   • Work Order Service Call Icon Colors
     The service call icon displays within the service call as displayed on the schedule as well as in the unscheduled list. Select one of the following properties to indicate what information your dispatchers need to know at a glance. After choosing the property, a list of options displays related to that property. Service Call Type icons are also displayed on the Map View.

     • Use Work Order Service Call Type

     • Use Work Order Problem

     • Use Division

     • Use Service Area

   • Resource Colors
     This is the color of the icons for each technician on the Map View. The default color is bright orange (#ef6b25).
3. Select Save.

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You have several options available to set the color of the service call status or the service call icon. The color picker automatically displays when you select the field to the label's right of the label. After the color has been set up for the field, select Select.

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