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1. In Schedule, select the menu icon and then select Settings.

2. Under Company Options, in the Schedule ConfigurationColors section, you can set up custom colors for the background of the work order on the schedule as well as the small square icon within that service call that indicates a property that you define. See Setting up custom colors below.

   • Status Background Colors
     This is the color of the service call as displayed on the schedule and in the unscheduled list.

   • Service Call Icon Colors
     The service call icon displays within the service call as displayed on the schedule as well as in the unscheduled list. Select one of the following properties to indicate what information your dispatchers need to know at a glance. After choosing the property, a list of options displays related to that property. 

     • Use Service Call Type

     icons are also

     • : Select this option to update the service call type colors that were set up in the Configuration section. See Schedule Configuration for information about setting up icons for the different service call types that will be displayed on the Map View.

     • Use Service Call Type

     • Use Work Order Problem

     • Use Division

     • Use Service Area

   • Resource Colors
     This is the color of the icons for each technician on the Map View. The default color is bright orange (#ef6b25).
3. Select Save.

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