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For information about how to use Woodford to customize your application, see the Resco Mobile CRM Woodford User Guide.

Important information for upgrade customers who already use Woodford

Do not install a version of Woodford that is newer than v8.3.2

If you are using a previous version of MobileTech and you already have Woodford installed, review this information carefully before you install the latest compatible version of Woodford.

Do not install a newer version of Woodford until you are instructed to do so by KEY2ACT. Woodford is a third-party product and you must use a version of Woodford that is compatible with MobileTech R7.0.

When you launch Woodford, if the "New update is available" message is displayed, choose Later.

After you install and activate Woodford, we recommend that you set up Woodford so you are not prompted to install a newer version when it is released by Resco. In Woodford, choose Settings and unmark the Check for updates on startup check box.

Import a new project file

Follow these steps to import the new Woodford project file.

1. Back up and rename the Woodford projectBack up the Woodford project and rename it (for example, OLD_MobileTech.woodford).
2. Deactivate the old Woodford projectSelect the project file that you renamed in the previous step and choose Deactivate.
3. Load the new Woodford project fileChanges have been made to the application that require a new MobileTech.woodford project file be used.
4. Reapply customizations after you installIf you have already made customizations to MobileTech by using Woodford, you must reapply those customizations each time you upgrade MobileTech and the corresponding Woodford project.
5. Publish the new project file Double-click the new MobileTech.woodford project file and choose Publish All.