Use Woodford's Mobile Audit feature to update the Technician Vehicle table (SV00113). The location information updates automatically based on time/distance plus you can choose to have the location updated when the technician updates appointments, creates a labor transaction, and/or times in/out of appointments.
This data does not automatically synchronize to the host. Technicians need to either synchronize manually, We recommend that you use event-based synchronization so that the technician location coordinates are sent when completing (and syncing) their appointments. This will also enable other applications such as Schedule to view the most up-to-date information about the technician's location.
- In MobileTech Administration, go to Tools > Launch Woodford.
- Open the active Mobile Project.
- Navigate to the Auditing tab on the left panel.
- Under Auditing Settings:
- Mark the Enable Auditing check box.
- Mark the Include GPS position check box.
Mark the Track GPS position changes checkbox.
do not editNote We recommend that you
=test the default values for Delay
((600
=seconds) and Distance
((500
meters) before changing the values. Reducing these values may affect the device battery performance.
- The settings above are enough to track the technician's location in the Technician Vehicle table (SV00113), but if you also want to track entity-specific changes (Create and/or Update), you can mark the following options under Enable auditing for the following entities and operations:
- Appointment: If you want to know where the technician was when recording his/her appointment data.
- Time Entry: If you want to know where the technician was when recording labor transactions.
- Time Log: If you want to know where the technician is timing in or timing out of appointments.
- Choose Save.
- Publish the project.