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  1. Choose Additional Work, and then choose the New icon.
  2. Enter information in these fields, as necessary.

    Field

    Description

    *Service Call

    Select the service call that you're working on.

    *Appointment

    If only one appointment is associated with the service call, that is the default appointment. Otherwise, you can select the appointment that you're working on.

    Transaction Date

    The system date is displayed. You can select a different transaction date.

    Description

    Enter a description of the additional work.

    Contact Name

    Enter the name of the customer to contact about the additional work opportunity.

    Contact Phone

    Enter the phone number of the customer to contact about the additional work opportunity.

    Note

    The caller name and phone information are not tied to Contacts in Microsoft Dynamics GPSignature.


    Est. Labor Hrs.

    Enter the estimated labor cost that is anticipated for the additional work.

    Est. Material

    Enter the estimated material cost that is anticipated for the additional work.

    Est. Equipment

    Enter the estimated equipment cost that is anticipated for the additional work.

    Est. Subcontrctr

    Enter the estimated subcontractor cost that is anticipated for the additional work.

    Est. Other

    Enter the estimated other costs that are anticipated for the additional work.

    *Required field

  3. To add an attachment to the additional work, choose Attachments and then choose the New icon.
  4. Choose the More icon and then choose to Capture a pictureSelect a picture, or Select a file.
  5. Choose the Save icon.