Use the Mobile Inventory window to process inventory transactions that are entered by technicians. Note:
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| If you use Sales Order Processing (SOP) invoicing, an item number cannot exist as both an inventory item and a non-inventory item. If an item in the Mobile Inventory window has the same item number as an inventory item, but it was sent from MobileTech as a non-inventory item, the location code will be blank and the item will not process successfully. You will receive an error saying that the item number/location code does not exist in Inventory. You must delete the line from the Mobile Inventory window and process the item correctly in SOP for the service call. |
- In Microsoft Dynamics GP, choose Inquiry > Service Management > Mobile Inventory Inquiry. The Mobile Inventory window is displayed.The items and part numbers that were entered by technicians for service calls are displayed. To delete a record, select the item or part and choose Delete.
- Choose Process to process the transactions.
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| You cannot process individual lines or items. All transactions that are displayed are processed at the same time. |
Transactions that are processed successfully no longer appear in the window. Transactions that are not processed successfully are displayed on the Mobile Inventory report. To print the report, choose Print.