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- In Microsoft Dynamics GP, choose Microsoft Dynamics GP > Tools > Setup > Service Management > Lookup Setup > Tasks > Task Codes. The Task Code Setup window is displayed.
- Enter or select a task code.
- Choose the Responses button. The Task Responses Setup window is displayed.
Select a response type:
- ListProvides : Provides the user with a drop-down list of user-defined responses in the service call.
Text
Provides: Provides the user the ability to enter a text response. Text responses are stored in the database, but are not displayed on the JSA report.
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Note The Text option can only be used once per task code and only as the last non-None row. All further rows will be set to None.
- Enter a label for the response field. This typically is the condition that must be validated or the question that must be answered, such as Is there a sign-in and sign-out procedure?
- If you selected the List response type, choose the Responses ID link. The Task Responses List Setup window is displayed.
- Enter or select a responses list ID.
- Enter Yes and No as the values that will appear in the list. Depending on your organization's policies, you can enter just Yes and No, or you can enter a longer value by typing Yes or No, a space, a hyphen, another space, and then the description. Example: Yes – Sign in and out using the appropriate procedure.
Note
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Only values that include more than three characters are displayed in
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the Risk control measures
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section of the JSA report. Values
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of Yes
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and No
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will not be displayed.
For more information about setting up responses, see "Setting up task responses" in the Service Management documentation.
- Complete the remaining fields, as necessary, and then choose Save. Choose Save again in the Task Code Setup window.