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You can take photos to add to service calls, or attach existing images and files. See Additional attachment options in MobileTech that are available after you have added the attachment.
- Choose Service Calls. Select a service call, choose More, and then choose the Attachments tab.
- Choose the New icon. The service call ID and date are displayed for the attachment and can't be changed.
- Enter a description for the attachment.
- Choose the File tab, and then choose the Attach File icon.
- Choose Choose Picture or Select File. Go to the location where the picture or file is stored. Select the picture or file, and then choose Open. The attachment is displayed in the Attachment pane.
- Choose the Save icon. After you attach a file, the file description and type are shown on the Attachments tab for the service call.
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After you have attached an image or file in the Attachment window, you have additional options that can be found by choosing the menu icon.
The following options are available:
- Clear - Removes the existing attachment. You can then choose to Capture Picture, Choose Picture, Select File, or Paste.
- Open - Opens the attachment in another app.
- Copy - Copies the attachment to the clipboard.
- Print - Prints the attachment.
- Email - Emails the attachment.
- Export - Allows you to save to the file system.