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  1. Select Inquiry > Job Cost > Job Status.

  2. Select a job, then select Call Transfers.

  3. The Pending Service Call Transfers section displays service calls where the job ID has been associated with a service call (entered on the Service Call window) but has not been transferred to the job.
    Right-click on any service call in this section where you can:

    • View Service Call
      View the service call in the Service Call window.

    • View Call Status
      View the call status in the Service Call Status window.

    • View Unposted Costs
      View the unposted costs in the Unposted Costs window.

    • Transfer Service Call
      If there are any costs or billable amounts to transfer, the Transfer Service Costs to Job window opens. For detailed information, see Transferring Costs and Billing from a Service Call to a Job.

  4. The Transferred Service Calls display the service calls with the costs and billing transferred to the job. Right-click on any service call in this section to display a context menu where you can:

    • View Invoice
      View the invoice in the Service Invoice Inquiry window.

    • View Service Call
      View the service call in the Service Call window.