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  1. Select Inquiry > Job Cost > Job Status.

  2. Select a job, then select Call Transfers.

  3. The Pending Service Call Transfers section displays service calls where the job ID has been associated with a service call (entered on the Service Call window) but has not been transferred to the job.
    Right-click on any service call in this section where you can:

    • View Service Call
      View the service call in the Service Call window.

    • View Call Status
      View the call status in the Service Call Status window.

    • View Unposted Costs
      View the unposted costs in the Unposted Costs window.

    • Transfer Service Call
      If there are any costs or billable amounts to transfer, the Transfer Service Costs to Job window opens. For detailed information, see Transferring Move or Transfer Costs and Billing to a Job from a Service Call to a Job.

  4. The Transferred Service Calls display the service calls with the costs and billing transferred to the job. Right-click on any service call in this section to display a context menu where you can:

    • View Invoice
      View the invoice in the Service Invoice Inquiry window.

    • View Service Call
      View the service call in the Service Call window.