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This document provides descriptions of new features and resolved issues that are included in Signature MobileTech 7.0.

CONTENTS

Table of Contents

Installing MobileTech

Upgrading to 7.0 from a previous version

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This table lists the compatible versions for MobileTech 7.0.

Software or deviceCompatible versions
Operating systems 
The following operating systems have been tested and are supported, as of February 2018:

  • Android 6.0 (Marshmallow), 7.0 (Nougat), 8.0 (Oreo), and 9.0 (Pie)

  • iOS 11, 12
  • Windows 10
Note

The Google Nexus 9 (Android Nougat) is not compatible.


Signature version number
  • Signature 2018 R3 18.00b03g310
  • Signature 2018 R2 18.00b02g210
  • Signature 2016 R3 SP 1 16.00b03g319
  • Signature 2015 R2 SP 3 14.00b02g231

Installation notes

  • Important Note:  If your technicians use iOS devices, do not install the client updates on those devices unless you'll also be updating the MobileTech Sync Server and MobileTech Admin applications to the identical MobileTech version. We recommend that you clearly communicate this information to your technicians. We also recommend that you turn off automatic downloads of updates on iOS devices. To do this, go to Settings > iTunes & App Store. In the Automatic Downloads section, make sure the Updates option is turned off (the toggle switch should appear gray, not green). Repeat this task on each iOS device.
  • We recommend turning off CreateNewCallForAnyCustomer. We now synchronize all location contacts for any locations on the device. If this setting is set to True, all location contacts will be syncing for all locations and may result in a large amount of data. In MobileTech Administration, choose Setup Options and scroll down to MobileTech Company-Specific Settings. Additionally, the introduction of the SERVER MODE allows users to see all permissible customers and locations in the middle-tier while improving overall sync times significantly.

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