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Kimberly Onnen

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  1. Go to Cards > Service Management > Service Manager.
  2. From the Service Manager menu bar, go to Additional > Map2BOB Sites.
  3. Select the ellipsis Image Removed icon icon to the right of the ERP Customer and then select Manage Equipment.
  4. In the Equipment Tracking window, to the right of the Equipment to unlink, select the ellipsis Image Removed iconellipsis icon.
  5. Select Manage Equipment.

  6. In the Equipment window, select Unlink. 

  7. Select Yes to unlink the entity.

  8. In the Equipment Tracking window, the BOB Equipment is cleared. The Tracked check box is cleared and the LinkedImage Removed icon no longer displays.

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