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The Guaranteed Service Call report includes all service calls that have a value in one or more of the Guaranteed Time/Date fields in the Time Stamp window. The report can be printed in detail or summary format. You can select whether to include the equipment assigned to the maintenance contract. The report can be sorted by service call ID, date, customer ID, technician ID, service area, and call type. The report can be restricted by service call ID, date, single customer, service level ID, technician ID, service area, and call type. For a screenshot of the report, see Guaranteed Service Call Report.