...
To open the Map and Route Resources window, select the Map View icon.
- The Map and Route Resources window opens and displays icons on the map for all job and service appointments, scheduled and unscheduled, as well as unassigned appointments.
- Select Hide Completed on the toolbar to conceal completed appointments from the map. To show the completed appointments, select Show Completed.
- The icons that display for the job/service appointments as well as unassigned and unscheduled appointments depend on the mapping options in Configuration settings.
- To view the traffic situation, mark Show Traffic.
...