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Note

This feature is not available if you are using SOP invoicing in Service Management.

To access the Added Costs window:

  1. Select Transactions > Service Management > Added Cost Entry.
  2. Use the lookup window to select an existing Service Call ID.
  3. Use the lookup window to select the Cost Code for the added costs. You can select any cost category except the third, Labor. For labor transactions, use the Labor subcategories 6 through 10, the total of which appears in the third cost category.
  4. Click Select to open the Added Costs window.
  5. Complete the Added Costs window as usual. See Entering Manually Added Transactions.
  6. Save or post the transaction. You can now select another call and repeat the procedure.