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Printing Invoices

Once all costs have been added to an invoice, you can print the invoice. Invoices can be printed individually or by batch. For information on batch printing invoices, see Batch printing invoices and credit memos.

1. Select Cards > Service Management > Service Manager.
2. Select a customer and select the History indicator.
3. Double-click a call.
4. Select Invoice.
5. Select Print and select an invoice format.
6. Select a print destination and select OK. There are eight modifiable invoice formats. The credit memo format is modifiable and is used when printing credit memos. The GST invoice format is used with GST.
   • Invoice 1
     Only cost fields with costs entered are shown.
   • Invoice 2
     This invoice is similar to the first format except the itemized costs are double-spaced.
   • Invoice 3
     The invoice description is printed below the "Description of Work Done" subtitle. If the Signature Multicurrency Management module is registered, invoice 3 is modified to print the originating amounts if your transaction is in the originating currency. If your transaction is in the functional currency, invoice 3 will print the functional amounts. See Multicurrency Management.
   • Invoice 4
     This is a two-page invoice. The invoice description is printed below the "Description" subtitle. If no cost was added for a cost category, $0.00 is listed. The second page lists the tax detail for each cost category, the total tax, and total invoice amount If the Signature Multicurrency Management module is registered, invoice 4 is modified to print the originating amounts if your transaction is in the originating currency. If your transaction is in the functional currency, invoice 4 will print the functional amounts. See Multicurrency Management.
   • Invoice 5
     The invoice description prints in the center of the invoice. Below the description are the cost totals without descriptions for equipment, material, labor, subcontractor, and other costs. If no cost was added for a cost category, $0.00 is listed for that category. The comments are double-spaced below the total sales tax and invoice total.
   • Invoice 6
     The invoice description prints in the center of the invoice. Below the description are the cost totals without descriptions for equipment, material, labor, subcontractor, and other costs. If no cost was added for a cost category, $0.00 is listed for that category. The comments are double-spaced below the total sales tax and invoice total.
   • Invoice 7
     This invoice format omits the individual cost totals and prints just the total sales tax and total invoice amounts.
   • Invoice 8
     This invoice style subtotals on cost codes. Labor also subtotals by job title and pay code.

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Creating Multiple Invoices for One Service Call

If you have a need to create multiple invoices per service call, or you would like to be selective about which actual costs you are invoicing at what time, we recommend you use the Service Batch Invoicing window. For more information, see Service Batch Invoicing.

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