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1. To open the Map and Route Resources window, select the Map View icon.

2. The Map and Route Resources window opens and displays icons on the map for all job and service appointments, scheduled and all scheduled, unscheduled, as well as unassigned and unassigned job and service appointments.
3. Select Hide Completed on the toolbar to conceal completed appointments from the map. To show the completed appointments, select Show Completed.
4. The icons that display for the job/service appointments as well as unassigned and unscheduled appointments depend on the mapping options in Configuration settings.To view the traffic situation, mark Show Traffic. 

Default Icons

Icon	Description
	Resource
	Scheduled appointment
	Unscheduled appointment
	Unassigned appointment

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