Setting up document management involves creating an attachments folder and mapping the attachments folder to the server. For information on setting up physically stored Service Management attachments, see Setting up Physically Stored Document Attachments.
Step 1: Create an Attachments Folder
Complete the following steps to create a folder to hold your attachments.
...
Create a \docs folder under the \Microsoft Dynamics GP folder on the shared server.
The attachments folder must be created on the shared Microsoft Dynamics GP server so everyone can access the attachments.
Create the following folders under \docs:
Service Management
\customer
\location
\equip
\contract
\calls
\subloc
\equtype
\model
\quote
\appointments
Job Cost
\job
\project
\changed
\subctr
\appointments
Step 2: Map the Attachments Folder to the Server
Add the following line to the DEX.INI file on each client workstation:
WS_DocRoot=H:\GP\docs\ (must end in backslash)
H is a shared mapped drive
GP is the name of the Microsoft Dynamics GP folder on the shared SQL server
docs is a folder in the Microsoft Dynamics GP folder
Step 3: Map the Temporary Folder Location
You must specify a temporary folder to be used when viewing attachments that were copied to the database. Add the following line to the DEX.INI file on each client workstation.
Note: This temporary folder is emptied when you log out of the system. Do not use the folder for data storage.
...