...

• MobileTech Server 

  Insert excerpt
  MT Year 2024 MT Year 2024 nopanel true

   (

  Insert excerpt
  MT 2024 Version MT 2024 Version nopanel true

  .

  Insert excerpt
  MT 2024 Build MT 2024 Build nopanel true

  ) includes Resco Woodford v17.0.1, Publish Version 

  Insert excerpt
  MT 2024 Publish Build MT 2024 Publish Build nopanel true

• MobileTech

  Insert excerpt
  MT 2024 Version MT 2024 Version nopanel true

  .

  Insert excerpt
  MT 2024 Build MT 2024 Build nopanel true

  .Woodford (included in installation)
• MobileTech with Inspections

  Insert excerpt
  MT 2024 Version MT 2024 Version nopanel true

  .

  Insert excerpt
  MT 2024 Build MT 2024 Build nopanel true

  .Woodford 
  IMPORTANT: Due to issues with Resco licensing where the Inspection license is assigned to any technician who syncs with a project that has Inspections even if they are not assigned the Inspector Role, you need to have two Woodford projects (one for Inspections, one for non-Inspections). See Import the MobileTech Woodford Project for the updated steps for creating a child project and importing the Inspections project.

• Resco Mobile CRM 16.0.9 or higher (from device App Store)  

Important Notes

• Customers using Bing Maps for Enterprise Basic or Free license will no longer be able to use Bing Maps for Enterprise services beyond June 30, 2025. To continue using Mapping in MobileTech, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. (You will need an API key that includes Maps and Routes. You do not need Places.) See Enter the Google Maps API Key.
• As App Stores increase their security requirements, HTTPS (with Trusted SSL Certificates) will soon become required across all device types.  Therefore, we recommend you transition your MobileTech environment to use SSL with a trusted certificate.
• Do not install MobileTech server components on your SQL Server machine. 
• Install MobileTech Administration on the MobileTech web server.
• Verify the eTimeTrack Web Service current release version matches the installed version of Signature. For installation instructions for each component, see the Installation & Administration Guide.

Installation Notes

• After installing MobileTech

  Insert excerpt
  MT Year 2024 MT Year 2024 nopanel true

  , if you have set up password complexity, you will need to set this up again as the MobileTechAdmin.exe.Config file is overwritten.

• You will need to add the IIS APPPOOL\RescoCloud user to the SQL Server Reporting Services Home Folder permissions page. For instructions on adding the user, see https://docs.microsoft.com/en-us/sql/reporting-services/install-windows/reporting-services-configuration-manager-native-mode?view=sqlallproducts-allversions. You can filter the instructions to your SQL Server version.

• The Job Summary Timesheet report no longer prints automatically when a technician completes a job appointment with billable transactions on the appointment. If your company would like to continue to have this report automatically generated, you can remove the comment lines from Offline HTML: 
  
  Enabling the automatic timesheet generation after completing a job appointment:

  1. In Woodford, select the MobileTech Woodford project and then select Edit from the menu bar.

  2. From the left navigation, select Offline HTML.
  3. Double-click Entity to open.
     Double-click Appointment to open.
  4. Select appointment-form_complete-job.html and then select Edit from the menu bar.
  5. Scroll down to FORM EXECUTIONS.
  6. Locate //,generateTimesheetReport(appointment) //Uncomment line to turn on automatic generation of timesheets.
  7. Remove the preceding //, and succeeding //Uncomment line to turn on automatic generation of timesheets so that the line only displays the following.
     generateTimesheetReport(appointment)
  8. Select Save.
  9. Select Save from the menu bar.
  10. Publish the project.

  
  

...