A new Service Call Transfers window accessed from the Job Status window provides visibility to all service calls transferred or scheduled to be transferred. (Inquiry > Job Cost > Job Status)
From the Job Status window, you can quickly see if you have service call costs that have or have not been transferred depending on an icon displayed on the Call Transfer button. If no icon is displayed, the job number hasn’t been entered on a service call on the Service Call window.
- A red X on the Transfer Call button indicates there is at least one service call associated with the job that has not been transferred.
- A green checkmark on the Transfer Call button indicates all service calls associated with the job have been transferred.
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Use the Service Call Transfers window to view the cost and billing transfers from service calls that are pending (not transferred) or have been transferred.
Using context menus accessed by right-clicking on a service call:
- In the Pending Service Call Transfers section, you can view the service call, call status, unposted costs, and initiate the transfer.
- In the Transferred Service Calls section, you can view the service call and invoice inquiry windows.
For more information, see /wiki/spaces/sms2024/pages/196378634.
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