While you can manually add the technicians' passwords in MobileTech Admin (see Add a MobileTech User) or in Resco's Admin Console (see Set Technician Passwords with Admin Console (optional)), you can use the Update Password Policy window to set up the complexity, password expiration, as well as the lockout mode. In MobileTech Admin, select Tools > Update Password Policy.
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| Note |
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We recommend enabling all requirements and setting the minimum password length to 8 characters. |
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Setting up Password Complexity
A password complexity policy is designed to deter brute force attacks by increasing the number of possible passwords by enforcing the use of strong passwords such as requiring digits, upper case letters, special characters, and password length. When the passwords expire, a prompt is displayed when the technician attempts to sync or sign in to their device and they can update the password at that time.
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- Mark Overwrite current value.
- Select Password Expiration In value.
- Never: The current password never expires. Never is the default selection.
Next Logon: The user is prompted to change their password the next time they log into MobileTech.
Note After the password has been changed, the password expiration is set to "Never", which means users will not be prompted automatically to change their password again. You can come back at a later time and change the Password Expiration value to something other than "Never" (or "Next Logon") if you want to have an expiration after x days.
- 30 Days: Every 30 days/1 month, users are prompted to reset their password when logging into MobileTech.
- 90 Days: Every 90 days/3 months, users are prompted to reset their password when logging into MobileTech.
- 180 Days: Every 180 days/6 months, users are prompted to reset their password when logging into MobileTech.
- 1 Year: Every 365 days/12 months, users are prompted to reset their password when logging into MobileTech.
- Select Update to save the changes in the Update Password Policy window.
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