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After the upgrade is complete, you can use MobileTech Administration to select application options and set up and grant access to users.
| Warning | |
|---|---|
| title | Important Upgrade Information
Review the steps below carefully before you install the latest compatible version of Woodford. |
Step 1: Making backups of .config files
Before upgrading MobileTech, we recommend that you make a backup copy of the web.config, MobileTechAdmin.exe.config, and XrmServer.SyncConsole.exe.config files if you have made changes to these files. After upgrading you can reinsert your changes.
Step 2: Inactivate any active Woodford projects
Prior to Before upgrading MobileTech, please mark any active Woodford projects as inactive in the Resco Cloud.
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Step 4: Install MobileTech Client
To install the MobileTech Client on a computer, see Install or Upgrade the MobileTech Client.
Step 5: Set up MobileTech Admin
After completing the installation steps, you will need to review the Setting up MobileTech section. You then set up MobileTech and install MobileTech Client on client devices from their respective app store.
The first time you log into MobileTech Admin after upgrading, you will be prompted to upgrade the Resco middle-tier databases. After this has been completed, you will be prompted to install database objects. You must do this for each company. If you are not prompted to install database objects, go to Tools > Create MobileTech Objects and select Process.
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Step 7: Deploy Any Updated SSRS Reports
If the MobileTech Readme indicates any SSRS Reports have been updated, you will need to deploy these reports. See the Signature Reports Guide for information on deploying a report.
Step 8: Re-Import Any Updated Inspection Reports/Templates in Resco Cloud
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Step 9: Force Sync and Discard Device Changes in Resco Cloud
After performing the upgrade in the Resco Cloud, you will want to run the Force Full Synchronization with "Force and Discard Device Changes" option. This ensures that any pending device data will be discarded and prevents issues that could occur with the upgraded middle-tier database and Signature.
In MobileTech Administration,
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select Tools >
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Launch Resco Cloud Dashboard.
Enter
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the Email
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and Password and select Log in.
In the left navigation,
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select Woodford.
In the left navigation under Administration, select Device Control.
For each user, mark the Full Sync checkbox and then select Force and Discard Device Changes.
Close Woodford.