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You can also set up the default document storage location option so that when users are adding an attachment, the storage location radio button defaults to what you've selected in the Document Storage Setup window. See Setting Up the Default Document Storage Location (Optional).
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Files must be physically located on the device used to attach the file. For example, if you are using OneDrive to store your images, you will need to download the image to your computer or phone before you can attach this to a service call. |
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