...

• View the highest fault priority alerts for all customers on the device.

• Zoom to view the highest fault priority alerts for customer locations.

• Zoom to view the highest fault priority alert for equipment at a customer location.

  • If you select the equipment and then select More, you will be able to see all fault priority alert level icons with a numeric indicator for the number of alerts of that status level.

  • If the equipment is on a contract, the contract indicator displays to the left of the equipment.

• Scan a barcode to quickly display that equipment and fault priority.

• Select the High, Medium, or Low filters at the top of the form to view all entities with that status display below. Only the highest fault priority alert level will filter.

• If multiple fault alert levels exist, only the highest level icon displays.

• Create a new service call by selecting a piece of equipment and then selecting Create New Service Call.  If there are more than one status, select the status information to be added to the Service Call Description. See Create a Service Call or Request from BOB Dashboard or Tab.

BOB Tab Accessed

...

From an Entity Form

From the BOB tab on an entity form, you can:

...