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Task

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Add labor charges for the appointment

Enter a Labor Transaction Before Completing an Appointment

Add travel charges for the appointment

Enter a Travel Transaction Before Completing an Appointment

Add expense charges for the appointment

Enter an Expense Transaction Before Completing an Appointment

Add inventory material charges for the appointment

Enter an Inventory Transaction Before Completing an Appointment

Add purchase charges for the appointment

Create a Purchase Order

Receive drop-ship purchase orders for the appointment

Receive Items from a Drop-Ship Purchase Order

Complete tasks for a service call appointment

Complete Tasks for a Service Call

Collect a signature from the customer and sign off on the appointment

Collecting the Signature for the Field Invoice Report

Add a resolution note

Enter an Appointment Resolution

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  • Equipment used for the service call

  • Quantity and price of the site inventory item

  • Inventory items from a purchase order that is associated with the invoice

Signatures

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Information
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The customer signature, if required. If a customer signature isn't captured for the completed service call, the customer signature area is blank on the field invoice. The customer signature isn't displayed on a preview invoice. SeeĀ Collecting the Signature for the Field Invoice Report.