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1. To access the Apply Sales Documents window, go to Transactions > Sales > Apply Sales Documents. 
2. Enter the Customer ID used as the Bill to Customer for the project invoices or use the Customer ID lookup to select the appropriate customer.
3. In the Type field, select Credit Memo. 
4. Select the Document Number you wish to apply as payment using the lookup provided. When using the lookup, a list of Open (unapplied) Cash Documents display.
5. To the far right of the project invoice, enter the specific Apply Amount.
6. Mark checkbox to the left of the project invoice to open the Signature Credit Apply window.
7. In the Signature Credit Apply window, only the matching job numbers associated with the credit memo and the selected project invoice display. 
8. Mark the checkbox(es) for the job numbers that the credit memo should be applied. 

   If the job on the invoice matches the job on the credit memo, it will default in the amount from the credit memo. If the Remaining Amount is less, then it would use the Remaining Amount. You can override the default to go up to the Remaining Amount as long as the total is not more than the Unapplied Amount on the credit memo.

9. Select OK to apply the credit memo amount to the selected job number(s) and to close the Signature Credit Apply window. 

10. On the Apply Sales Document window, the Unapplied Amount displays any remaining unapplied credit memo amount.

11. You can repeat the process to continue applying the credit memo to additional project invoices. 

To apply a credit memo to a project invoice:

1. To access the Apply Sales Documents window, go to Transactions > Sales > Apply Sales Documents. 
2. Enter the Customer ID used as the Bill to Customer for the project invoices or use the Customer ID lookup to select the appropriate customer.
3. In the Type field, select Credit Memo. 
4. Select the Document Number you wish to apply as payment using the lookup provided. When using the lookup, a list of Open (unapplied) Cash Documents display.
5. You can either:
   • Apply a specific dollar amount to a project invoice by entering the amount in the Apply Amount field to the far right of the project invoice and then mark the project invoice checkbox to open the Signature Credit Apply window.
   • Apply the full amount of the credit memo by marking the checkbox to the left of the project invoice to open the Signature Credit Apply window.
6. In the Signature Credit Apply window, only the matching job numbers associated with the credit memo and the select project invoice display. 
7. Mark the checkbox(es) for the job numbers that the credit memo should be applied. 
   If the job on the invoice matches the job on the credit memo, it will default in the amount from the credit memo. If the Remaining Amount is less, then it would use the Remaining Amount. You can override the default to go up to the Remaining Amount as long as the total is not more than the Unapplied Amount on the credit memo.

8. Select OK to apply the credit memo amount to the selected job number(s) and to close the Signature Credit Apply window. 

9. On the Apply Sales Document window, the Unapplied Amount displays any remaining unapplied credit memo amount. 

10. You can repeat the process to continue applying the credit memo to additional project invoices.