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You can void or delete unprinted rental invoices and void printed rental invoices. Voiding an invoice automatically moves that invoice to history. Deleting an invoice can removes it permanently from the system, depending on rental setup.

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  1. Select Microsoft Dynamics GP > Tools > Setup > Equipment > Rental > Setup.
  2. From the Reason Code for Void/Delete drop-down, choose select one of the following:
    • Reason Disabled
      When you void or delete an invoice, the system will not require you to give a reason.
    • Reason Enabled
      When you void or delete an invoice, the system gives you the option of giving a reason. The system opens a separate window, where you can enter the reason, or close the window without entering a reason.
    • Reason Required
      When you void or delete an invoice, the system opens a separate window, where you are required to enter a reason.
  3. If you want to be able to enter a reason code when deleting an invoice, you must also set the Action Taken Upon Invoice Deletion drop-down to Ask to move to history OR Move to History.
  4. Select OK. You can view the reason given from the Rental Invoice Inquiry window. Zoom on the Invoice Status line at the bottom of the window, and the reason you entered displays, as shown below:

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  1. Open a rental invoice and choose select Void or Delete. When you delete or void an invoice, a validation window will appear display and then opens the Rental Reason Entry window.
  2. Enter a reason and choose select OK.

The Rental Invoice Entry window clears.