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  • Microsoft announced on May 24, 2024, that they are deprecating Bing Maps. Customers using Bing Maps for Enterprise Basic or Free license will no longer be able to use Bing Maps for Enterprise services beyond June 30, 2025. To continue using Mapping in MobileTech, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. (You will need an API key that includes Maps and Routes. You do not need Places.) See Enter the Google Maps API Key.
  • As App Stores increase their security requirements, HTTPS (with Trusted SSL Certificates) will soon become required across all device types.  Therefore, we recommend you transition your MobileTech environment to use SSL with a trusted certificate.
  • Do not install MobileTech server components on your SQL Server machine. 
  • Install MobileTech Administration on the MobileTech web server.
  • Verify the eTimeTrack Web Service current release version matches the installed version of Signature. For installation instructions for each component, see the Installation & Administration Guide.

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The legacy UseXOi feature has been deprecated and is no longer available as a setup option in MobileTech Administration. 

Bug Fixes

10.0.63 - November 2024


Case #Fixed Issue
MT-1944,
MT-1945
Service call and location attachments are now sending metadata.
MT-1964Users will no longer receive the “No data found to generate report” error message when attempting to run the Timesheet Report. This occurred when the technician was in a different time zone than the server. 


10.0.60 - October 2024

Case #Fixed Issue
MT-1181Android users will now see the Entry Type field as expected when entering time entries.
MT-1198When adding an administrator in MobileTech Admin, we are now checking to see if the email address already exists.
MT-1206You can now add an icon on an inspection template.
MT-1340The Legacy JSA and Summary reports are now created as expected when there are more than three appointments. 
MT-1379Job reports are now saved as expected to the correct job appointment attachment location.
MT-1410We've improved the fetch request performance to be more efficient for users who have many tasks on several pieces of equipment and are attempting to add equipment to the Appointment Completion form.
MT-1544We've fixed an issue where some users report receiving the error message "Check Report Signatures Error: Missing Summary Report" when completing an appointment.
MT-1651Notes at the job level are no longer duplicated in the notes list.
MT-1685The sync logic was updated so that null values are not created in the Branch field of the Technician Team Branch table. When a lookup refresh is performed, data that has null references are removed.
MT-1757Technicians can now update their password from their device.
MT-1769Users will no longer receive an error message when creating a task response.
MT-1776The Field Invoicing preview is now working as expected. 

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