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Note

If MobileTech is set up to use event-based syncing and Sync Login is set to Off on the device, automatic syncs will occur when you create a service call, create or complete an appointment, or request a timesheet report. If Sync Login is set to On, you'll be prompted to sync. For more information, see "Event-based syncing" later in this topic.

Automatically

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Sync Your Device Only When You Log In

When you first log on, you must manually sync the device.

FieldSetting

Auto Sync

On Start

Auto Sync Delay (sec.)

Enter 0

Sync Login

Off

Automatically

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Synchronize Your Device When You Log on to

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It, and

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Then at Specific Intervals Throughout the Work Day

After you log on, the device is automatically synced at the interval that you enter.

FieldSetting

Auto Sync

On Start

Auto Sync Delay (sec.)

Enter a value, such as 600

Sync Login

Off

Always

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Manually Synchronize Your Device

FieldSetting

Auto Sync

Never

Auto Sync Delay (sec.)

Enter 0

Sync Login

On

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  • You choose Save after creating a service call.
  • You choose Save after creating an appointment.
  • You choose Complete Appointment after completing a service call appointment.
  • You choose Save after creating a purchase order.
  • You request a timesheet report.

Display the Sync

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Page to

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Prompt You to

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Synchronize

After you create a service call, create or complete an appointment, or request a timesheet report, the Sync page is displayed. You must choose Sync  Image Modified to sync to the host system.

FieldSetting

UseEventBasedSync in the Admin Setup Options

True

Sync Login on the device

On

Automatically

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Synchronize Your Device to the

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Host System

After you create a service call, create or complete an appointment, or request a timesheet report, your device is automatically synced to the host system.

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