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Note |
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If MobileTech is set up to use event-based syncing and Sync Login is set to Off on the device, automatic syncs will occur when you create a service call, create or complete an appointment, or request a timesheet report. If Sync Login is set to On, you'll be prompted to sync. For more information, see "Event-based syncing" later in this topic. |
Automatically
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Sync Your Device Only When You Log In
When you first log on, you must manually sync the device.
Field | Setting |
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Auto Sync | On Start |
Auto Sync Delay (sec.) | Enter 0 |
Sync Login | Off |
Automatically
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Synchronize Your Device When You Log on to
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It, and
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Then at Specific Intervals Throughout the Work Day
After you log on, the device is automatically synced at the interval that you enter.
Field | Setting |
---|---|
Auto Sync | On Start |
Auto Sync Delay (sec.) | Enter a value, such as 600 |
Sync Login | Off |
Always
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Manually Synchronize Your Device
Field | Setting |
---|---|
Auto Sync | Never |
Auto Sync Delay (sec.) | Enter 0 |
Sync Login | On |
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- You choose Save after creating a service call.
- You choose Save after creating an appointment.
- You choose Complete Appointment after completing a service call appointment.
- You choose Save after creating a purchase order.
- You request a timesheet report.
Display the Sync
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Page to
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Prompt You to
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Synchronize
After you create a service call, create or complete an appointment, or request a timesheet report, the Sync page is displayed. You must choose Sync to sync to the host system.
Field | Setting |
---|---|
UseEventBasedSync in the Admin Setup Options | True |
Sync Login on the device | On |
Automatically
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Synchronize Your Device to the
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Host System
After you create a service call, create or complete an appointment, or request a timesheet report, your device is automatically synced to the host system.
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