You can add attachments, such as documents and images, to service calls, service/job appointments, equipment, and tasks in Service Management. The attachments will be available to view and change from the attachments list for a service call, service/job appointment, job appointment, or task in MobileTech.You You can add and view attachments on your mobile device, and also change , or "mark up," attachments on your mobile device.
If an attachment is associated with a/an:
...
Files that are attached to service calls and tasks are displayed together with their descriptions and file extension types, such as PNG, PDF, DOC, or XLS. For example, if more than one attachment is associated to the service call, you can easily see the file types.
...
You can attach any file type on Android and Windows devices
...
. On all devices, you can copy other files types, such as Microsoft Word documents or PDFs, into MobileTech to be attached to a service call. For more information, see Copy and paste an attachment to a service call or task .
| Info |
|---|
For information on creating a service call, service appointment, job appointment or task for a service call, follow the links below.
For instructions about how to add attachments to service calls in Service Management, see the information about document management in the Service Management documentation. |
...