Page Comparison

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1. Select the task list, sublocation, and/or equipment above the tasks. The information that is displayed for the task depends on the filters that you selected.
2. Select an individual task from the list of tasks, select Complete or choose More to update information for the task, such as the status or completion date.
3. Use the Previous < and Next > buttons to work with other tasks.
4. When you finish all the tasks for a service call, choose the Complete icon. The word COMPLETE is displayed next to each task to indicate the task is completed.

Viewing an MCC Task Note

For an MCC (maintenance contract computer-generated) call, you can view the notes that were added in Signature to a task.

1. Select a task.
2. Choose More, and then choose Task Note.
3. The note added to the task in Signature displays as read-only. 

Viewing MCC Task Response History

You can view historical task responses associated with the service callfor all historical service calls on the contract. The historical responses remain on the device until the next device sync. Select Collapse All to collapse all the responses to display only the appointments service call or you can select an appointment a service call title to collapse the appointments service calls individually. Alternatively, you can select Expand All to expand all collapsed appointments service calls or select the collapsed appointment service call to expand.

1. Select a task.
2. Choose More, and then choose Task Response History.

3. Select the Sync Image Modified icon in the expanded Task Response History section to download the previous task responses for this service call. 

   Note
   The synchronization requires internet connectivity.

   
   

4. The historical task responses display, organized by appointment for the service call. 

Working with Subtasks

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