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You can view task responses for all historical service calls on the contract. The number of historical service calls displayed is determined by the MobileTech Company-Specific Settings setup option HistoryCount. The historical responses remain on the device until the next device sync. Select Collapse All to collapse all the responses to display only the service call or you can select a service call title to collapse the service calls individually. Alternatively, you can select Expand All to expand all collapsed service calls or select the collapsed service call to expand. The number of historical service calls displayed is determined by the MobileTech Company-Specific Settings setup option HistoryCount. 

  1. Select a task.
  2. Choose More, and then choose Task Response History.
  3. Select the Sync  icon in the expanded Task Response History section to download the previous task  task responses for this service callall historical service calls on the contract

    Note

    The synchronization requires internet connectivity.


  4. The historical task responses display, organized by service call. 

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