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  1. Select the task list, sublocation, and/or equipment above the tasks. The information that is displayed for the task depends on the filters that you selected.
  2. Select an individual task from the list of tasks, select Complete or choose More to update information for the task, such as the status or completion date.
  3. Use the Previous < and Next > buttons to work with other tasks.
  4. When you finish all the tasks for a service call, choose the Complete icon. The word COMPLETE is displayed next to each task to indicate the task is completed.

Viewing an MCC Task Note

  1. Select a task.
  2. Choose More, and then choose Task Note.
  3. The note added to the task in Signature displays as read-only. 

Working with Subtasks

  1. Select a task.
  2. Choose More, and then choose Subtasks
  3. Beneath the Subtasks bar, you can filter the subtasks by selecting Show All, Open Tasks, or Complete Tasks from the drop-down.
  4. To complete all the displayed subtasks, choose the Complete button. You can also reopen all the displayed Closed subtasks by choosing the Reopen  icon.
  5. To complete an individual subtask, select a subtask, and depending on the status of the subtask, you can choose Complete , Reopen , or More . If you choose More , you can change the completion date, if needed. You can also change the status of the subtask.
  6. When you finish changing the subtask information, close the pane or use the Previous < and Next > buttons to work with other tasks.
  7. When you finish all the tasks for a service call, choose the Complete icon. The word COMPLETE is displayed next to each task to indicate the task is completed.