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Depending on your company's settings, your administrator may reset your password. This will provide you with the ability to change your password. You should receive an email Your administrator may send communication to you with a temporary login password.
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- In MobileTech, when attempting to sync the device, a message displays indicating that the device can"Can't connect and that the server login has failed.. Server Login Failed."
 Image Added - Select OK.
- Select the sync Sync
 icon again to open the Sync window. - Highlight the displayed password (shows as dots, not the actual password) and enter the temporary password set by Adminthat was sent to you.
- Select the sync Sync
 Image Added icon. - In the Change password window, enter the password sent by Admin in the Old Password field.
- Enter the new unique password in the New Password and Confirm Password fields.
- Select Submit.
- Select OK.
- Sync your device and enter the new password.
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