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Depending on your company's settings, your administrator may reset your password. This will provide you with the ability to change your password. Your administrator may send communication to you with a temporary login password.
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- In MobileTech, when attempting to sync the device, select the Sync
 Image Added icon and a message displays "Can't connect. Server Login Failed."
 - Select OK.
- Select the Sync
 icon again to open the Sync window. - Highlight Clear the password field (shows as dots, not the actual password) and enter the temporary password that was sent to you.
- Select the Sync icon.
- In the Change password window, enter the password sent by Admin in the Old Password field.
- Enter the new unique password in the New Password and Confirm Password fields.
- Select Submit.Select
- In the Password was successfully changed message, select OK.
- Sync your device and enter the new password.
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