Versions Compared

Version Old Version 12 New Version 13
Changes made by

Documentation Reviewer

Documentation Reviewer

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

IconDescription

Appointments
Displays a list of appointments associated with the service call.

 Change Orders
You can enter change orders that apply to a job, and you can also assign specific cost codes to individual change orders.

Map
If your device supports mapping and a valid latitude/longitude or location address is entered in Service Management, use this tab to see the mapped location of an appointment. View the location on a map.

Note

If the map does not show the correct location, you can update the GPS location using your device's GPS. For information, see Updating GPS Coordinates.


Attachments
 You can add attachments, such as documents and images, to service calls, service and/or job appointments, equipment, and tasks in Service Management. The attachments will be available to view and change from the attachments list for a service call, appointment, or task in MobileTech.

Related
Select to view a list of other technicians scheduled for the same job. After accessing this view, select the Refresh Redisplay icon. The list displays only the appointments in the selected date range. The default date range is +/- 1 day, but you can select any date range, however, be aware that the larger the date range the longer it may take to retrieve the data.

You can see the appointment status, technician name, appointment date/time, appointment description, and completion date. The list of appointments can be sorted by start date or appointment and/or the list can be filtered. This option requires internet access.

...