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While you can manually add the technicians' passwords in MobileTech Admin (see Add a MobileTech User) or in Resco's Admin Console (see Set Technician Passwords with Admin Console (optional)), you can use the Update Password Policy window to set up the complexity, password expiration, as well as the lockout mode. In MobileTech Admin, select Tools > Update Password Policy. The password complexity goes that you set up will go into effect when at the time of the password expirationthe MobileTech user changes their password. When MobileTech Administrators update their password, the password complexity is enforced. The password expiration applies only to MobileTech Users, not to MobileTech Administrators. If MobileTech Administrators update their password, the password complexity is enforced. 

If you've previously set up password complexity and lockout policy using Regex, those values will default into this window. 

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A password complexity policy is designed to deter brute force attacks by increasing the number of possible passwords. To protect your organization from brute force password hacking, enforce the use of strong passwords such as requiring digits, upper case letters, special characters, and password length. When the technician passwords expire, a prompt is displayed when the technician attempts to sync or sign in to their device and they can update the password at that time. 

1. In MobileTech Admin, go to Tools > Update Password Policy. If you have an existing password policy set up, the checkboxes with be automatically marked.
2. Choose from the following complexity options by marking the applicable check box(es).
   • Require at least one number. 0-9
   • Require at least one upper case letter. A-Z
   • Require at least one special character. (?=.*[^0-9A-Za-z])
3. Set the Minimum password length. This setting determines the least number of characters that can make up a user account. If set to 0, a password can be any number of characters.
4. Select the Password Expiration In value.
   • Never: The password never expires.

   • Next Logon: The user is prompted to change their password the next time they log into MobileTech.

     Note
     After the password has been changed, the password expiration is set to "Never", which means users will not be prompted automatically to change their password again. You can come back at a later time and change the Password Expiration value to something other than "Never" (or "Next Logon") if you want to have an expiration after x days.

     
     

   • 30 Days: Every 30 days/1 month, users are prompted to reset their password when logging into MobileTech.
   • 90 Days: Every 90 days/3 months, users are prompted to reset their password when logging into MobileTech.
   • 180 Days: Every 180 days/6 months, users are prompted to reset their password when logging into MobileTech.
   • 1 Year: Every 365 days/12 months, users are prompted to reset their password when logging into MobileTech.
5. Set up the lockout mode below.

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