- Before upgrading to MobileTech
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| MT 9.0 Version |
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, your technicians will need to sync their devices and then delete the data on the devices. Once the upgrade is complete, your technicians can then sync their devices to view the new features. - Do not install a version of Woodford that is newer than
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| Installation Components and Compatibility |
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. - Do not install a newer version of Woodford until you are instructed to do so by Key2Act. Woodford is a third-party product and you must use a version of Woodford that is compatible with the version of MobileTech you are using.
- When you launch Woodford, if the "New update is available" message displays, select Later.
- After you install and activate Woodford, we recommend that you set up Woodford so you are not prompted to install a newer version when it is released by Resco. In Woodford, select Settings and unmark the Check for updates on startup checkbox.
- Review the steps below carefully before you install the latest compatible version of Woodford.
- After upgrading to MobileTech 9.0, you will need to go to launch MobileTech Setup Options so that updated setup option records are added to the Integration Sync.
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