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Table of Contents

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MobileTech Components to Install

To set up and implement MobileTech, you must install these components:

  • MobileTech Server

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    MT 9.0 Version
    MT 9.0 Version
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    MT 9.0 Build
    MT 9.0 Build
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    (includes Resco Woodford v15.2.1.825, 

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    Publish Version 15.1

    )

  • MobileTech
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    .Woodford (included in installation) or MobileTech with Inspections
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    .Woodford

  • Resco Mobile CRM 15.2.2 or higher (from device App Store)  

Important Notes

  • As App Stores are increasing their security requirements, HTTPS (with Trusted SSL Certificates) will soon become a requirement across all device types.  Therefore, it is our recommendation that you transition your MobileTech environment to use SSL with a trusted certificate.
  • Do not install MobileTech server components on your SQL Server machine. 
  • Install MobileTech Administration on the MobileTech web server.
  • Verify the eTimeTrack Web Service current release version matches the installed version of Signature. For installation instructions for each component, see the Installation & Administration Guide.
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Compatibility

To find a complete list of system requirements across all the Signature modules, refer to the Signature System Requirements document found on the Product Download page on Signature Resources. https://portal.key2act.com/customer-portal/downloads.

This table lists the tested and supported compatible versions for MobileTech 

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Software or deviceCompatible versions
Operating systems 
  • Android 11, 12, 13
  • iOS 15, 16
  • Windows 10, 11

Signature version number

Note
titleIMPORTANT

If you are upgrading to Signature 18.05b07, you must upgrade to MobileTech 9.0. However, if you are only upgrading MobileTech to version 9.0, you can be on any of these compatible Signature versions.


  • Signature 18.05b07
  • Signature 18.04b06

  • Signature 2018 R3 (18.00b03)

    Note
    Key2Act's mainstream support for Signature 2018 R3 ends on January 10, 2023. See the Signature Lifecycle Support Policy for more information. 


Incompatibility

  • Flexible Forms is not compatible with Microsoft Windows 11.
  • Servers running Cylance script control. 
  • MobileTech inventory transactions do not support Microsoft Dynamics GP Inventory Lots.

Obtain a Google Maps API Key

If you will be using the Mapping feature on a Windows computer, you will need to obtain a Google Maps API key at https://cloud.google.com/maps-platform/pricing/. You will need the Maps JavaScript API (Maps > Dynamic Maps) and Geocoding (Places tab). Geocoding is required for setting coordinates.