Unlinking a Contact will remove the link between the ERP and BOB Contacts. If you created a new BOB Contact, the Contact remains in Building Optimization Broker.
- Go to Cards > Service Management > Service Manager.
- From the Service Manager menu bar, go to Additional > Map2BOB Sites.
- On the Location tab, select the ellipsis to the right of the BOB Contact field.
- Select Manage Contact.
- In the New Contact window, select Unlink.
- Select Yes to unlink the entity.
- The window closes, and on the Location tab, the link icon no longer displays.
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