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  1. Go to Cards > Service Management > Service Manager.
  2. From the Service Manager menu bar, go to Additional > Map2BOB Sites.
  3. Select the ellipsis  icon to the right of the ERP Customer and then select Manage Equipment.
  4. In the Equipment Tracking window, to the right of the Equipment to unlink, select the ellipsis  icon.
  5. Select Manage Equipment.
  6. In the Equipment window, select UnlinkSelect

  7. Select Yes in  to unlink the verification windowentity.
  8. In the Equipment Tracking window, the BOB Equipment is cleared. The Tracked check box is cleared and the Linked icon no longer displays.

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