Use the Technician tab in Map2BOB to link/unlink ERP Technicians with BOB Technicians. You also create a new BOB Technician. A linked Technician is also automatically tracked. There isn't a separate tracking option for Technicians.

When you access the Map2BOB Technician tab, the ERP Technician ID column is displaying all the ERP company's ERP Technician IDs, regardless of branch filtering. When mapping the Technicians, all the BOB Technician records for the BOB Company are accessed.

Additional Information

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