Use the Appointment Statuses window to map your ERP appointment statuses with the corresponding BOB status. If the Linked icon is displayed as well as the BOB Status shows to the right of the ERP status, the status records have been linked. For more information about BOB Statuses, see Service Status Overview in the Building Optimization Broker documentation.
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Building Optimization Broker has a limited selection of statuses. You may need to map one or more ERP statuses to a BOB status. |
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