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Unlinking a Contact will remove the link between the Signature ERP and BOB Contacts.

  1. Go to Cards > Service Management > Service Manager.
  2. From the Service Manager menu bar, go to Additional > Map2BOB Sites.
  3. On the Location tab, select the ellipsis  to the right of the BOB Contact field.
  4. Select Manage Contact.
  5. In the New Contact window, select Unlink.
  6. Select Yes to unlink the entity.
  7. The window closes, and on the Location tab, the link icon no longer displays.

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